Terms of service

Terms and Conditions

Effective Date: 1.1.2026

Welcome to NovaNest. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms.

1. General Information

NovaNest operates as an online retail store offering consumer goods including toys, small electrical items, kitchen accessories, and household products.

By using our website, you confirm that you are at least 18 years of age or using the site under parental supervision.

2. Products and Pricing

All products listed on our website are subject to availability.

We reserve the right to:

  • Modify product prices at any time without prior notice

  • Discontinue products without liability

  • Limit quantities available for purchase

While we strive to ensure product descriptions and pricing are accurate, errors may occur. In such cases, NovaNest reserves the right to cancel or refuse orders.

3. Orders and Payments

All orders are subject to acceptance and availability.

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the selected payment method

We reserve the right to cancel orders suspected of fraud or unauthorized activity.

4. Shipping and Delivery

Delivery times are estimates and may vary depending on location and courier services.

NovaNest is not responsible for delays caused by third-party shipping providers, natural events, or unforeseen circumstances.

Risk of loss transfers to the customer upon delivery.

5. Returns and Refunds

All returns and refunds are governed by our Return & Refund Policy.

Customers are responsible for reviewing the return policy before making a purchase.

6. Product Use and Liability

Customers agree to use all products according to manufacturer instructions.

NovaNest shall not be liable for:

  • Damages resulting from improper use

  • Electrical issues caused by voltage fluctuations

  • Indirect or consequential damages

Our total liability shall not exceed the purchase price of the product.

7. Intellectual Property

All website content including logos, text, images, and branding is the property of NovaNest and may not be copied, reproduced, or distributed without written permission.

8. Privacy

Customer information is handled in accordance with our Privacy Policy. We do not sell or share personal information with unauthorized third parties.

9. Changes to Terms

NovaNest reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in Sri Lanka.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Business Name: NovaNest
Email: novanest11.11@gmail.com